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Frequently Asked Questions

Questions about your ordering from artist Lisa Kellner.

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Frequently Asked Questions

 
 

Ask Away….I mean it, ask.

which work do i choose?

The work of art you purchase should be a timeless addition to your life. Buy what you love and it will always look (and feel) great in your space! Any questions, concerns or do you just want to connect? Email me at lkellart (at) gmail.com.

You can also join me newsletter to be clued in on how I make the work, what inspires it and real actual physical events to attend.

 

What does a particular work of art look like in my space?

For room-sized installations (Paintings in Space-Rooms), I generally make sketches and do a site visit. Email me pictures and a floor plan.

For other works, send me an image of your space and I will Photoshop the chosen piece into it. Just email me an image in the best light possible.

 

How do I hang a work on paper?

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I really like to hang works on paper without a frame because you can get up close and see all of the wonderful details and nuances.

My preferred method is to hang a work with two nails and two small round magnets. If you purchase my work, detailed instructions will be included.

 

I prefer a framed artwork, but i don’t want to deal with framing art, what do I do?

Simple answer, email me. I work with a wonderful framing company that will custom frame the work and ship it directly to you. If you purchase a work on paper (or Mylar) from one of my galleries and you want it framed, contact me ASAP at lkellart (at) gmail.com or use the form below.

 

Commissions, projects, Paintings in (your) space:

I love to work on unique projects in any kind of space. Contact me using the form below with your ideas and we will see if we can work together.

 

shipping outside the US:

Yes, I do ship out of the United States. Please note it will take time. If it has been two weeks and you still haven't received your work, it could be that it is being held up in customs. Sometimes international orders can take up to 4 weeks, even if it's being shipped to Canada or Mexico.

If it's been more than 4 weeks since you've received the shipping notification, please email me at lkellart (at) gmail.com or use the form below.

 

Returns

If work purchased from this website arrives damaged please email me as soon as possible.
Take pictures of the packaging and the damaged work and send them to me in the email.
I will use these pictures to file a claim with the shipping carrier. I will then send you a replacement print.

Work purchased from my representing galleries must go through that gallery’s return policy.
Contact me, if you need assistance.

The work of art doesn't match my decor, can I return it?
Due to the nature and delicacy of the work, all sales are final.

 

Bloggers, Influencers, Artists, Techies, Writers, Collectors, Curators, Nature Enthusiasts:

Do you have an awesome idea for a post, want to share one of mine, or looking to collaborate? Fill out the form below and let’s get talking.

Community is a beautiful thing!

 

Copyright Protection:

All of the art work, images and content on this website is copyright protected. Share and use responsibly and don’t forget to give credit where credit is due by linking back to my website. If you copy my work for your own financial benefit, I will find you (insert a Liam Neeson accent here). Stealing from artists is illegal, not cool and unoriginal.

Be original.

 
 

Most of all, a big heartfelt THANK YOU!

 

Questions? Email me.

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